Passenger Etiquette

Passenger Code Of Conduct

Maritime Bus wants to ensure the comfort and safety of all of our traveling passengers. To that end, Maritime Bus has a ZERO tolerance policy for consuming alcohol, illegal drugs, weapons, and unruly behavior on the bus.  Smoking is prohibited on Maritime Bus in accordance with Federal law, and furthermore, the use of  electronic simulated smoking materials, e-cigarettes, and smokeless cigarettes, is also prohibited. Any passenger in violation of the Maritime Bus Code Of Conduct or exhibiting signs of intoxication will be denied transport.  Maritime Bus reserves the right to search passengers suspected of violating the Passenger Code Of Conduct. If it is deemed the passenger has violated the Code it will result in the Maritime Bus ticket being deemed void and NON-REFUNDABLE.

Maritime Bus is unable to transport animals on the bus, unless the passenger requires a trained service animal to assist with travel.  Service animals must be harnessed and under the control of the passenger at all times.

For a detailed list of prohibited items, please visit the Baggage Policy section.


Passenger Etiquette

While you sit back and enjoy your transportation with Maritime Bus, we do have some recommendations to ensure everyone has an enjoyable experience.  Maritime Bus simply asks that you be mindful and considerate of your neighbors traveling with you.

Mobile and electronic devices are ever present in today’s world.  If you decide to take the time while traveling to listen to music, play games, or watch a movie on your handheld device, we encourage you to use headphones and keep the volume to a reasonable level.  The same  can be said if you need to answer a call and chat.  Maybe even turn down your phone for a couple hours and relax.

While Maritime Bus does not provide food and refreshments on board, passengers are permitted to take and enjoy their own food with them.  All we ask is that you respect the bus and help keep them clean and tidy!  Avoid any spills and look for the trash bins on board or take your trash with you when getting off.

Maritime Bus advises passengers, unless it’s absolutely necessary, to remain seated while the bus is moving to ensure your safety.

In response to COVID-19 and the temporary shutdown of the connecting bus company in Quebec we are operating on a reduced schedule for this weekend Saturday, March 28, 2020, and Sunday, March 29, 2020. We will have our new operating schedule online to meet your travel and parcel freight needs by Monday afternoon, March 30, 2020. Our Terminals will remain open next week, as usual, to help answer any questions you may have. Thank you and please stay safe!

Our COVID-19 Update

COVID-19: Measures Taken by Maritime Bus

PEI adds screening for COVID-19 at bridge, airport